Overview
This website is operated by Book Suggestion. Throughout the site, the terms "we," "us," and "our" refer to Book Suggestion. By visiting our website, creating an account, placing an order, starting a subscription, submitting a contact form, or using any part of the website, you agree to these Terms of Service.
Please read these Terms carefully before using the website. If you do not agree to these Terms, you should not access the website or use our services. We may update these Terms from time to time by posting a revised version on this page.
Online Store Terms
You may use the website only for lawful purposes and in accordance with these Terms. You may not use our products, services, checkout, account tools, subscription tools, contact forms, or reader dashboard for any illegal, fraudulent, harmful, or unauthorized purpose.
By using the website or placing an order, you represent that the information you provide is accurate and that you are authorized to use any payment method, billing information, shipping address, email address, or account credentials you submit.
Products and Services
Book Suggestion offers bookish products and services, including blind-date-with-a-book orders, subscriptions, curated book selections, reader extras, and related website features. Product photos, descriptions, availability, pricing, subscription details, and promotions may change without notice.
We do our best to describe products accurately, but we do not guarantee that every color, image, genre description, title expectation, reader extra, or product detail will appear exactly as shown. Curated and mystery-style products may vary by order.
Orders, Pricing, and Payment
We reserve the right to refuse, cancel, limit, or correct any order for any reason, including suspected fraud, pricing errors, inventory issues, payment problems, incorrect customer information, or misuse of the website.
Payments may be processed through PayPal. PayPal may require you to accept its own terms and privacy practices. Book Suggestion may store payment-related identifiers, order status, subscription status, and transaction status so we can fulfill orders, manage subscriptions, and provide support.
You agree to provide current, complete, and accurate order, billing, shipping, email, and account information. You are responsible for reviewing your order details before submitting payment.
Subscriptions
If you purchase a subscription, you authorize recurring billing according to the plan and delivery frequency selected at checkout. Subscription pricing, billing frequency, included items, and available genres may be shown on the product page or checkout flow.
You may be able to manage subscription settings through a secure subscription access link, including changing genres, skipping deliveries, changing delivery frequency, or cancelling when those options are available. Subscription changes may need to be made before the next billing or fulfillment date to apply to the upcoming order.
We may suspend, cancel, or decline to renew a subscription if payment fails, account information is inaccurate, the service becomes unavailable, or we determine that the subscription is being misused.
Shipping, Tracking, and Delivery
Shipping timelines, delivery estimates, tracking details, and carrier information are estimates and may change due to carrier delays, weather, incorrect addresses, inventory timing, or other factors outside our control. You are responsible for providing a complete and accurate shipping address.
When tracking information is available, you may be able to look up your order using your order number and email address or the tracking number provided to you.
Returns, Exchanges, and Cancellations
Returns, exchanges, refunds, and cancellations are handled according to the policies posted on the website and any terms shown during checkout. Mystery and curated book products may involve personalized selections, so eligibility for returns or exchanges may depend on the condition of the item, timing of the request, and the nature of the product.
If you have an issue with an order, duplicate book, damaged shipment, wrong address, or subscription change, contact us as soon as possible at contact@booksuggestion.com.
Accounts and Reader Dashboard
You may create an account to use reader features such as saved books, goals, follows, reviews, reading lists, and order history. You are responsible for maintaining the confidentiality of your login information and for all activity under your account.
We may suspend or remove account access if we believe an account is being used in a way that violates these Terms, harms the website, interferes with other users, or creates legal, operational, or security risk.
User Content, Reviews, and Feedback
If you submit reviews, messages, recommendations, feedback, photos, comments, or other content to Book Suggestion, you are responsible for that content and confirm that you have the right to share it. You may not submit content that is false, unlawful, abusive, defamatory, infringing, obscene, spam, or harmful.
You grant Book Suggestion permission to use feedback, reviews, and submitted content to operate, improve, promote, and support the website and services, subject to our Privacy Policy and applicable law.
Third-Party Tools and Links
The website may include links to third-party sites or tools, including PayPal, Bookshop, social platforms, tracking carriers, email services, analytics tools, or affiliate and creator-program platforms. We are not responsible for third-party websites, services, content, policies, or transactions.
Accuracy and Availability
We try to keep website information current, but we do not guarantee that all information is complete, accurate, current, uninterrupted, or error-free. We may correct errors, change prices, update products, modify features, remove content, or discontinue services at any time without notice.
Prohibited Uses
You may not use the website or services to:
- violate any law, regulation, contract, or third-party right;
- submit false, misleading, or unauthorized information;
- interfere with website security, accounts, checkout, or subscription tools;
- upload or transmit viruses, malware, spam, scraping tools, or harmful code;
- harass, abuse, defame, threaten, discriminate against, or harm others;
- copy, resell, exploit, or misuse any part of the website without permission;
- attempt to access admin tools, customer records, or systems without authorization.
Intellectual Property
The website design, brand elements, text, product presentation, graphics, images, code, and other content are owned by Book Suggestion or used with permission, unless otherwise noted. You may not copy, reproduce, sell, or exploit website content without our written permission.
Privacy
Your submission of personal information through the website is governed by our Privacy Policy. Please review it to understand how we collect, use, store, and share information.
Disclaimer of Warranties and Limitation of Liability
The website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Book Suggestion disclaims warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and uninterrupted service.
To the fullest extent permitted by law, Book Suggestion will not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising out of or related to your use of the website, products, subscriptions, account tools, checkout, payment processing, shipping, or third-party services.
Indemnification
You agree to indemnify and hold Book Suggestion harmless from claims, losses, damages, liabilities, costs, and expenses arising from your breach of these Terms, misuse of the website, violation of law, infringement of rights, or inaccurate information submitted through the website.
Governing Law
These Terms are governed by applicable laws of the United States and any state laws that apply to Book Suggestion's operations, without limiting any consumer protection rights that cannot be waived by contract.
Changes to These Terms
We may update, change, or replace these Terms at any time by posting the updated version on this page. Your continued use of the website after changes are posted means you accept the revised Terms.
Contact Information
Questions about these Terms of Service should be sent to contact@booksuggestion.com.