Overview
This Privacy Policy explains how Book Suggestion collects, uses, stores, and shares information when you visit our website, create an account, place an order, manage a subscription, track a shipment, contact us, or otherwise use our services.
By using Book Suggestion, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the website or submit personal information through it.
Information We Collect
We may collect the following categories of information:
- Contact and account information: name, email address, password, account icon, role, and login session information.
- Order and subscription information: customer name, email address, shipping address, order notes, selected products, selected genre, delivery frequency, order status, subscription status, billing plan, and related fulfillment information.
- Payment-related information: PayPal order IDs, PayPal capture IDs, PayPal subscription IDs, payment status, totals, currency, and transaction timing. Full card, bank, or PayPal login details are handled by PayPal and are not stored by Book Suggestion.
- Tracking and shipping information: tracking number, carrier, tracking link, shipped date, delivered date, and fulfillment status.
- Reader activity: saved books, reading goals, library shelves, ratings, follows, reviews, and other dashboard activity you choose to use.
- Messages and support requests: information you provide through the contact form, email, or customer support communications.
- Technical information: browser, device, session cookie, local storage, pages viewed, and general usage information needed to operate and improve the website.
How We Use Information
We use personal information to:
- create, authenticate, and maintain customer accounts;
- process orders, subscriptions, payments, shipping, and order tracking;
- send subscription access links and account-related service messages;
- respond to contact forms, support requests, and customer questions;
- manage reader dashboards, saved books, reading goals, reviews, and preferences;
- administer, secure, troubleshoot, and improve the website;
- detect misuse, prevent fraud, and protect the integrity of our services;
- comply with legal, tax, accounting, and operational obligations.
Payments
Payments and subscriptions may be processed through PayPal. When you pay through PayPal, PayPal may collect payment information according to its own privacy practices. Book Suggestion receives information needed to confirm payment, fulfill orders, manage subscriptions, and provide customer support, such as transaction IDs and payment status.
Data Retention
We keep personal information for as long as reasonably needed to provide the service, maintain accounts, fulfill orders, manage subscriptions, resolve support requests, meet legal or accounting requirements, and protect the website. Some information may be retained after an account or subscription ends if required for tax, fraud prevention, dispute resolution, or legal compliance.
Security
We use reasonable technical and administrative measures to protect personal information. No website, payment system, or internet transmission is completely secure, so we cannot guarantee absolute security. Please keep your account password private and contact us if you believe your account has been accessed without permission.
Your Rights and Choices
Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information we maintain about you. You may also request that we stop certain uses of your information, subject to legal and operational limits.
To make a privacy request, contact us at contact@booksuggestion.com. We may need to verify your identity before completing a request.
Children's Privacy
Book Suggestion is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it if appropriate.
Changes to This Policy
We may update this Privacy Policy from time to time as our website, services, or legal obligations change. The "Last updated" date above shows when the policy was most recently revised.
Contact
If you have questions about this Privacy Policy or how Book Suggestion handles personal information, contact us at contact@booksuggestion.com.